Cookies & Privacy Policy

Last Updated: May 12, 2025

This Privacy Policy describes how Bee Gracie (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase at www.beegraciefl.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we regularly collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users or third parties.

Personal Information We Collect

Information You Provide Directly
The information you provide directly through our Services may include:

  • Contact information including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions, and other information used for account security.

  • Customer support information including any details you choose to share when communicating with us (e.g., when sending a message through the Services).

Some features of the Services may require you to provide certain information. You may choose not to provide such information, but this could prevent you from using or accessing these features.

Information We Collect About Your Use
We may automatically collect certain information about your interaction with the Services (“Usage Data”), using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you access and use our Site and your account, device and browser information, network connection data, IP address, and other interaction-related information.

Information We Obtain from Third Parties
We may also obtain information about you from third parties, such as:

  • Service providers supporting our Site and Services, such as Shopify.

  • Payment processors that collect payment details (e.g., bank account, credit/debit card, billing address) to process your orders and fulfill our contract with you.

  • Third-party partners who collect data via tracking technologies (pixels, SDKs, cookies, etc.) when you interact with our Services, emails, or ads.

Any third-party information will be handled according to this Privacy Policy. See also “Third-Party Sites and Links.”

How We Use Your Personal Information

  • Providing Products and Services – to process payments, fulfill orders, send notifications related to your account, purchases, returns, or exchanges, manage your account, arrange shipping, and enable related features.

  • Marketing and Advertising – to send marketing communications, promotions, and advertisements by email, text, or mail, and to personalize advertising on our Site and third-party platforms.

  • Security and Fraud Prevention – to detect, investigate, and address fraudulent, illegal, or malicious activity, and to protect the Services and your account.

  • Customer Support and Service Improvement – to respond to inquiries, enhance our Services, and maintain our relationship with you.

Cookies

We use Cookies to enhance your experience, perform analytics, and improve the Services. For details on the Cookies we use with Shopify, please see Shopify’s Cookie Policy.

Most browsers accept Cookies by default, but you can remove or block them in your settings. Blocking Cookies may affect site functionality.

How We Disclose Personal Information

We may disclose your information in the following cases:

  • With service providers (IT, payments, shipping, analytics, cloud storage, customer support).

  • With business and marketing partners to provide tailored services and ads.

  • When you request or consent to disclosures, such as via social media widgets.

  • Within our corporate group/affiliates.

  • In business transactions (merger, acquisition, bankruptcy).

  • To comply with legal obligations (subpoenas, investigations) or enforce our Terms.

We disclose categories such as identifiers, commercial information, internet activity, and geolocation data to these third parties.

Third-Party Sites and Links

Our Site may link to third-party platforms. We are not responsible for the privacy, accuracy, or security of such sites. Please review their policies.

Children’s Information

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe your child provided us data, please contact us to request deletion.

Security and Retention

We use safeguards but cannot guarantee absolute security. Retention depends on account needs, service provision, legal obligations, and dispute resolution.

Your Rights

Depending on where you live, you may have rights such as:

  • Access/knowledge

  • Deletion

  • Correction

  • Portability

  • Restriction of processing

  • Withdrawal of consent

  • Appeal

  • Communication preferences (unsubscribe from marketing emails)

We may require verification of your identity before fulfilling requests. Authorized agents may act on your behalf with proof.

Complaints

If you have concerns about how we process your data, contact us. You may also appeal to your local data protection authority.

International Users

We may transfer your data outside your country. If outside the EU/UK, we rely on safeguards such as Standard Contractual Clauses.

Contact

For privacy inquiries or to exercise your rights, contact us:
📧 raquel@beegrwcie-fl.com